Privacy Policy

ITBABAONLINE.COM

(“Us” or “we”) takes the privacy of your information seriously. This Privacy Notice describes the types of personal information we collect from you through our stores, website (including sub-domains and microsites). It also describes the purposes for which we collect that personal information, the other parties with whom we may share it and the measures we take to protect the security of your data. It also tells you about your rights and choices with respect to your personal information, and how you can contact us about our privacy practices.

You are advised to carefully read this Privacy Notice before using or availing any of our products and/or services.

1. DEFINITIONS

In this Privacy Notice, the following definitions are used:

Cookies

A small file placed on your device by our website when you either visit or use certain features of our website or mobile application. A cookie generally allows a website to remember your actions or preference for a certain period of time.

Data

Includes non-personal information, personal information and sensitive personal information about you, which either directly or indirectly in combination with other information, could allow you to be identified when you visit our website

Data Protection Laws

Any applicable law for the time being in force relating to the processing of Data.

Partner

Select third parties with whom we have contracts for the businesses described in this Privacy Notice.

Service Providers

Select third parties with whom we have contracts for the businesses described in this Privacy Notice.
User or you
the natural person who accesses website

2. WHAT DATA DO WE COLLECT ABOUT YOU

ITBABAONLINE.COM collects Data for various purposes set out in this Privacy Notice.

This Data includes, without limitation, the following categories:

Contact information: first and last name, email address, postal address, country, employer, phone number, and other similar contact data.
Financial information: payment instrument information, transactions, transaction history, preferences, method, mode and manner of payment, spending pattern or trends, and other similar data.
Technical information: website, device and mobile app usage, Internet Protocol (IP) address, and similar information collected via automated means, such as cookies, pixels, and similar technologies.
Transaction information: the date of the transaction, total amount, transaction history and preferences, and related details.
Product and service information: Your account membership number, registration and payment information, and program-specific information, when you request products and/or services directly from us, or participate in marketing programs.
Personal information: Age, sex, date of birth, marital status, nationality, details of government identification documents provided, occupation, ethnicity, religion, travel history, or any other personal information provided in responses to surveys or questionnaires.
Your reviews, feedback, and opinions about our products, programs, and services.

Loyalty program information: your loyalty membership information, account details, profile or password details, and any frequent flyer or travel partner program affiliation.

3. HOW WE COLLECT DATA

Information You Give Us: We receive and store any information you enter on our website. Please see the section titled “Data Shared by You” for more information.
Automatic Information We Collect: We use “cookies”, pixels, and similar technologies to receive and store certain types of information whenever you interact with us. Please see the section below, titled “Data that is Collected Automatically” for more information.
E-mail Communications: To help us make e-mails more relevant and interesting, we often receive a confirmation (if your device supports such capabilities) when you open an e-mail from us or click on a link in the e-mail. You can choose not to receive marketing emails from us by clicking on the unsubscribe link in any marketing email.
Automatic Information We Collect from Other Websites: We receive and store certain types of information when you interact with third-party websites that use our technology or with whom we have a specific agreement. Because we process this information on behalf of the applicable website operators, collection, processing, and use of such information is subject to the applicable website operators’ privacy policies and is not covered by our Privacy Notice.

You can make choices about our collection and use of your Data. For example, you may want to access, edit or remove your Data on our website. When you are asked to provide data, you may decline.

4. DATA SHARED BY YOU

ITBABAONLINE.COM may collect your Data in several ways from your use of our stores, website. For instance:

when you register with us to receive our products and/or services;
when you conduct a transaction with us or attempt a transaction at our stores, on our website.
when you complete surveys conducted by or for us;
when you elect to receive any communications (including promotional offers) from us;
from the information gathered by your visit to our website.

5. DATA THAT IS COLLECTED AUTOMATICALLY

- 1. We automatically collect some information when you visit our website. This information helps us to make improvements to our content and navigation. The information collected automatically includes your IP address.
  2. Our web servers or affiliates who provide analytics and performance enhancement services collect IP addresses, operating system details, browsing details, device details, and language settings. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed, and similar information. we use this information to measure the site usage, improve the content and ensure safety and security, as well enhance the performance of our website.
  3. We may collect your Data automatically via cookies, pixels, and similar technologies in line with settings on your browser. For more information about cookies, please see the section below, titled “Cookies”.

6. OUR USE OF DATA

Any or all the above Data may be required by us from time to time to provide information relating to ITBABAONLINE.COM and to work on the experience when using our website. Specifically, Data may be used by us for the following reasons:

carry out our obligations arising from any contract entered into between you and us;
provide products and/or services and communicate with you about products and/or services offered by us;
provide you with offers (including for financial products and/or services), personalized services, and recommendations, and improve your experience on our website;
operate, evaluate and improve our business, and website
generate aggregated data to prepare insights to enable us to understand customer behavior, patterns, and trends with a view to learning more about your preferences or other characteristics;
provide privileges and benefits to you, marketing and promotional campaigns based on your profile;
communicate with you (including to respond to your requests, questions, feedback, claims, or disputes) and to customize and improve our services;
enforce the terms of use of our website and mobile application;
protect against and prevent fraud, illegal activity, harm, financial loss, and other legal or information security risks; and
serve other purposes for which we provide specific notice at the time of collection, and as otherwise authorized or required by applicable law.

We treat these inferences as personal information (or sensitive personal information, as the case may be), where required under applicable law. Some of the above grounds for processing will overlap and there may be several grounds that justify our use of your personal information.Where required under applicable law, we will only use your personal information with your consent; as necessary to provide you with products and/or services; to comply with a legal obligation; or when there is a legitimate interest that necessitates the use.

7. MINORS

Our website do not offer products or services for use by minors. If you are under 18, you may use our website only with the involvement of a parent or guardian.

8. SHARING OF DATA

We may share your Data with/ for:

Partners: We may make available to you services, products, or applications provided by Partners for use on or through our website or mobile application. If you choose to use such a service, customer information related to those transactions may be shared with such Partner. Such Partners will be required to respect the security of your Data and to treat it in accordance with this privacy policy and applicable law.

These Service Providers will be required to only process data in accordance with express instructions and as necessary to perform services for purposes set forth in this Privacy Notice. The Service Providers will also be required to safeguard the security and confidentiality of the Data they process by implementing appropriate technical and organizational security measures and confidentiality obligations binding employees accessing Data.

When ITBABAONLINE.COM acts as a Service Provider: We may process and share your Data with Partners when we act as a service provider to such Partners.
Business Transfers: As we continue to develop our business, we might sell or buy subsidiaries or business units. Your Data (including in relation to loyalty programs) may be transferred as part of such transaction.
Third Parties: We may also share your Data with other third parties where:

1 You request or authorize us to do so
2. We need to comply with applicable law or respond to valid legal process; or
3. We need to operate and maintain the security of our website, including to prevent or stop an attack on our computer systems or networks.
We require these third parties by contract to only process sensitive personal data in accordance with our instructions and as necessary to perform services on our behalf or in compliance with applicable law. We also require them to safeguard the security and confidentiality of the sensitive personal data they process on our behalf by implementing appropriate confidentiality, technical and organizational security measures.

9. KEEPING DATA SECURE

We will use technical and organizational measures to safeguard your Data and we store your Data on secure servers. Technical and organizational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorized access to your Data, please let us know immediately by contacting us by e-mail.

10. RETENTION OF DATA

ITBABAONLINE.COM retains Data for as long as necessary for the use of our products and/or services or to provide access to and use of our website, or for other essential purposes such as complying with our legal obligations, resolving disputes, enforcing our agreements, and as long as processing and retaining your Data is necessary for our legitimate interests. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly.

Even if we delete your Data, including on account of the exercise of your right under Clause 12 below, it may persist on backup or archival media for audit, legal, tax, or regulatory purposes.

11. YOUR RIGHTS AND CHOICES

When we process Data about you, we do so with your consent and/or as necessary to operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests of ITBABAONLINE.COM as described in this Privacy Notice. We may transfer Data we collect about you to recipients in India, where we are headquartered. India may not have the same Data Protection Laws as the country in which you initially provided the information. When we transfer your Data to India, we will protect that information as described in this Privacy Notice, as disclosed to you at the time of data collection or as described in our program-specific privacy notice. Depending on which Data Protection Laws are applicable to you, you may have the right or choice to:

opt-out of some collection or uses of your Data, including the use of cookies, pixels, and similar technologies and the use of your Data for marketing purposes.
access your Data, rectify it, restrict or object to its processing, or request its deletion or anonymization.
change or edit information submitted to us.
receive the Data you provided to us to transmit it to another company.
withdraw any consent provided or alter your preferences.
where applicable, lodge a complaint with your supervisory authority.

You may submit a request as described in the “How to Contact Us” section below. We will not charge you for any request. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. It is important that the Data we hold about you is accurate and current. Please keep us informed if your personal information changes during the period for which we hold it.

12. WHERE WE STORE DATA

Data collected under this Privacy Notice is hosted on servers located in India.

13. PROCESSING YOUR DATA

We take steps to ensure that the Data we collect under this Privacy Notice is processed according to the provisions of this Privacy Notice and the requirements of applicable law.

14. SEVERABILITY

If any court or competent authority finds that any provision of this Privacy Notice (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Notice will not be affected.

15. CHANGES TO THIS PRIVACY NOTICE

Our business changes constantly and our Privacy Notice will change also. We may e-mail periodic reminders of our notices and conditions unless you have instructed us not to, but you should check our website frequently to see recent changes. The updated version will be effective as soon as it is accessible. Any changes will be immediately posted on our website and you are deemed to have accepted the terms of the updated Privacy Notice on your first use of our website or first purchase of the products and/or services following the alterations. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

16. HOW TO CONTACT US

You may contact us on email for information on Service Providers, with whom we may share your Data in compliance with this Privacy Notice and applicable law. We will respond to your request within 30 days.